Shipping policy
Order Processing & Fulfillment
All Tread & Torque products are made-to-order through our fulfillment partner.
This allows us to offer premium automotive-inspired apparel with fresh designs.
Production time is typically:
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2–5 business days for apparel
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1–3 business days for accessories
Once your order is fulfilled, it will ship directly to your address.
Estimated Shipping Times
United States: 3–7 business days
Canada: 5–10 business days
International: 7–20 business days
Shipping times may vary based on carrier delays, customs, or peak seasons.
Shipping Costs
Shipping rates are calculated at checkout based on your location, order weight, and product type.
Occasionally, we offer free shipping promotions which will be clearly displayed at checkout.
Multiple Shipments
Because items may be fulfilled at different facilities, your order may arrive in separate packages. This is normal and keeps delivery fast and efficient.
Tracking Information
You will receive a tracking number via email as soon as your order ships.
Please allow up to 48 hours for tracking to update after the label is created.
Incorrect or Missing Addresses
Please double-check your shipping address before completing checkout.
If an order is returned due to an incorrect or undeliverable address, buyers are responsible for reshipment costs.
Lost or Delayed Packages
If your package is lost in transit, contact us at Drew@treadandtorque.com.
We will work with our carriers and fulfillment partner to resolve the issue and send a replacement when applicable.
We cannot guarantee delivery dates, but we will always assist with carrier investigations.
International Duties & Taxes
International customers may be responsible for customs fees, import taxes, or VAT depending on their country.
Tread & Torque is not responsible for these charges.
Delivery Issues
If your order arrives damaged, misprinted, or defective, please contact us within 7 days of delivery with photos, and we will replace it at no cost.